ISO/IEC 20000 Awareness Training
As a leading enabler of ISO/IEC 20000 compliance, Plexent provides a one-day session targeting key business leaders to address the high level requirements of ISO/IEC 20000, the business value of the certification and the basic steps to the certification of ISO/IEC 20000 compliance of their organization.
Who should attend?
IT professionals who require a high-level overview of the ISO/IEC 20000 standard as well as the internal and competitive benefits of attaining certification. Quality managers, IT support staff, IT consultants, IT process consultants, business users, IT auditors, quality consultants, IT service providers and purchasing managers are all encouraged to attend this session. There is no prerequisite for this training.
What should you expect?
Participants in the ISO/IEC 20000 awareness training will receive the training necessary to understand the relevance and importance of this standard and consider its application in their organization.
