Organizational Training

Once an organization recognizes the benefit of adopting IT Service Management (ITSM) or undergoing an ITSM transformation, the critical team members must be aware of the overall goals and individual roles to ensure success.

Plexent provides targeted training to all levels of the organization. The interactive sessions align teams through a mutual understanding of the potential gains and necessary involvement to create an organization prepared for ongoing growth.

Executive and Leadership ITSM Awareness

ITSM Team Awareness

ISO/IEC 20000 Awareness

Executive and Leadership CMMI® Awareness

CMMI® Team Awareness