ITIL® Introduction
Training Classes
Need a quick, yet effective introduction to ITIL?
Ideally, organizations would like to certify all IT team members through the ITIL Foundations program; however, the reality is that budgets and scheduling often demand more flexible options.
Plexent's ITIL Introduction provides IT teams with the knowledge of ITIL terminology and principles necessary to understand the ITIL framework.
This one-day session is a condensed version of the ITIL Foundations Certification Training that delivers a more cost-effective solution for adoption teams.
ITIL Introduction Session Content:
- Service support and service delivery basics
- Process overviews, including goals, key terms and objectives
- Process relationships
Learn more about ITIL or contact us at 972-381-0077 or training@plexent.com to discuss your organization's ITIL educational needs.
