ISO/IEC 20000 Consultant Certificate Training and Testing
As a leading provider of IT Service Management consulting, Plexent delivers a 3 day ISO/IEC 20000 Consultant Certification Training. This course is facilitated by a Plexent Lead Consultant certified as both an ISO/IEC 20000 Consultant and ITIL® Service Manager. Our instructors have "real world" experience assisting organizations in their preparation for the ISO/IEC 20000 audit process and consequent certification of compliance.
Who should attend?
Professionals requiring an advanced understanding of the ISO/IEC 20000 standard, and each of the subsequent components will benefit from this training course. Participants are required to have the ITIL Foundation certificate and at least 3 years experience in IT Service Management.
What should you expect?
Participants in this training will receive the advanced understanding of the ISO/IEC 20000 standard necessary to achieve ISO/IEC 20000 consultant certification and lead their organization through the ISO/IEC 20000 certification process. All course materials and instruction are interactive and require that all attendees provide active involvement. The certification examination is included in the 3 day delivery of this training.
