Continuity Management
ITIL® defines Continuity Management as:
IT Service Continuity Management (ITSCM) is a sub-set of the Business Continuity Management (BCM) process. ...[and] is concerned with managing an organisation's ability to continue to provide a pre-determined and agreed level of IT Services to support the minimum business requirements following an interruption to the business. This may range from an application or system failure, to a complete loss of the business premises.
ITIL recommends and prevailing wisdom supports that any and all activities directed toward maintaining IT services must be taken within the larger context of business continuity. Although the pervasive nature of technology and our increasing dependence upon it can often cloud the issue, IT is essentially a business enabler and not a end in itself. Holding fast to this guiding principle will prevent the unnecessary expenditure of time and money when you need it most; when a situation requires that your continuity plans be invoked. To guide you through the process of evaluating your business, assessing risk, developing, implementing and maintaining the viability of an IT continuity plan, ITIL has created a four stage lifecycle. more »
