Important ITIL Training Updates
ITIL 2011 Foundation Course & Exam: The ITIL 2007 exam expired d on Dec. 31, 2011. Learners who have completed the 2007 course but did not take your examp prior to Dec. 31, 2011 will have to take the new exam. If you would like additional material to prep for this exam you can request an upgrade to the 2011 course at no charge. Just send an email to training@plexent.comrequesting the upgrade. You will have the full 90 course duration and can schedule your exam whenever you are ready to do so.
New Webcam Proctoring process: As of January 1, 2012, the exam instit
utes will make the following change in exam processes for individual learners, in order to comply with APMG’s mandate: All individual learners who wish to take their exam online without going to a testing center will be required to take it via a webcam proctor.
The exam agency will provide the proctor, and the exam can now be taken at any time, 24/7. The candidate can take the exam anywhere with a good internet connection and a web cam, EVEN FROM HOME!
Group exams will still continue to operate as they always have, whether paper or web-based. This applies to ITIL exams only.
ITIL Intermediate Courses: Due to increased demand for the RCV and OSA virtual courses we have added these to our calendar for the week of Jan. 23rd. Both are guaranteed to run.
Photo: MShades