IT Service Management Salary Survey Results Released
Posted on Thu, Feb 16, 2012 @ 10:04 AM
Joint Research Conducted by Plexent, itSMF USA, and the Kelley School of Business
February 15, 2012- Dallas, TX- Plexent announced that it has released the results of the IT Service Management (ITSM) Salary Survey conducted by Plexent, itSMF USA and the Kelley School of Business at Indiana University. The survey reports salaries held in the united states by professionals working in the area of IT service management and IT improvement, utilizing frameworks and best practices such as ITIL®, COBIT®, CMMI and Six Sigma.
itSMF USA, Plexent and Kelley School of Business came together put the survey together. For employers filling roles including ITSM-related staff it is currently difficult to determine appropriate salaries for such positions. This report helps remedy that.
The ITSM Salary Survey Report will be of interest to:
- Information Technology (IT) executives with initiatives to hire ITSM staff.
- IT service management staff looking to benchmark role-related salaries.
- IT professionals considering IT service management certifications.
The survey will be conducted annually to determine trends in ITSM and ITIL compensation.
Get the report: 
Gordon Brown, President at Plexent noted, “The results were surprising. It turns out it is a good time to be in IT service management. We see our customers struggling to confirm competitive salaries for ITIL and ITSM talent, so we are excited to be part of launching this salary survey. It’s exciting to see evidence that certifications really do earn more salary.”
Doug Tedder, President, itSMF USA stated, “We are excited to work with the Indiana University’s Kelley School of Business and Plexent to provide this valuable information to the market . I hope our members find it meaningful. ”
About Plexent: Plexent (www.plexent.com) is an IT management consulting company advising the world’s strongest companies on IT strategy, organization, technology, and operations. With strengths in IT service management, ITIL, IT Governance & Compliance, ISO Standards, COBIT, CMMI®, software selection and Project Management.
About the itSMF USA: The itSMF USA, (www.itsmfusa.org) a chapter of itSMF International, is the independent professional organization and forum for IT Service Management professionals in the US. A not-for-profit organization, itSMF is a prominent player in the on-going development and promotion of IT Service Management (ITSM) best practices, standards and qualifications in the United States. This network of industry professionals, white papers, webinars, podcasts, conferences and other resources creates an opportunity for you and your organization to connect, learn and grow.
itSMF USA® is a trademark of the Information Technology Service Management Forum USA. All other trademarks referenced herein are the property of their respective owners.
ITIL© is a registered trademark of the Cabinet Office.