Plexent is an IT consulting and training company with expertise in IT service management (ITSM), governance & compliance, tool selection and project management. Our world class consultants come to your project armed with Plexent’s ITSM-focused intellectual property – itDNA^®.

You want IT processes instilled faster, cheaper and less painfully? You’ve come to the right place.

Whether you need:

• A simple starter-kit of IT services to get your team rolling.
• An extra set of hands to get you through the initiative.
• Total initiative management.

Let’s get rolling!

Plexent’s itDNA is a standards-based framework, methodology and knowledge base that puts the IT Infrastructure Library (ITIL^®), ISO^® and CMMI^® standards into practice and allows customers’ IT operations to support and enhance core business objectives.

Plexent services Fortune 500 companies, medium-sized businesses and government agencies. Our customers are large organizations, but we are not large. We are nimble, agile and able move swiftly.

Plexent is a registered Small Business (SB) with solid past performance with State/Local/Federal agencies.

Mission

Plexent's mission is to systematically increase our customers' IT operating efficiency by protecting their environments, reducing costs, increasing reliability, improving enforcement and safeguarding their brands through the use of our intellectual property and proven service management model.

Guiding Principles

• Serve our Customers – Our commitment to "knock your socks off" (KYSO) service that ensures customer satisfaction and consistently exceeds expectations is our most important business objective.
• Value our People – Our success as a company must run parallel to this as we encourage initiative, recognize individual contribution, provide ample opportunity for individual growth and maintain our commitments to our families.
• Operate with Integrity – We maintain the highest level of integrity and always do the right thing.
• Contribute to our Communities – We give back to our communities by using our talents and resources.